Senior Payment Account Manager

At Libernetix, we’re revolutionizing global payments by blending cutting-edge technology with deep industry expertise. Our solutions empower businesses to scale seamlessly across jurisdictions. If you thrive at the intersection of product, technology, and operations, we’d love to hear from you!

Client Portfolio Management:

• Building and maintaining long-term relationships with key clients
• Regular communication with clients
• Understanding the client's business model and offering tailored solutions (IBAN, cards, OTC, etc.)
• Participating in negotiations and service presentations

Product Sales and Support:

• Promoting Libernetix products: accounts, cards, exchange services, crypto payments, premium services
• Setting up and supporting transactions
• Advising on payment structuring options

Onboarding and Client Support:

• Supporting clients during account opening/service connection phases
• Monitoring internal process timelines (KYC, payments, limits, etc.)
• Providing feedback to clients on the status of operations
• Resolving complex cases in collaboration with support teams

Revenue Growth from Existing Clients:

• Cross-selling additional services
• Proposing commission and structure optimization
• Regular analytics on active clients: turnover, fees, needs

Hard Skills

Knowledge of Payment Products:

• IBAN accounts, virtual and physical cards, OTC (over-the-counter) transactions, crypto payments, SEPA/SWIFT transfers
• CRM and Spreadsheet Management:
• Maintaining client databases, tracking requests, managing sales funnels

Financial Literacy:

• Ability to calculate margin, fees, and volumes
• Basic understanding of currency operations and related risks

Client Onboarding:

• Experience with KYC (Know Your Customer) / KYB (Know Your Business) processes
• Coordination with compliance and support departments

Sales and Upselling:

• Skills in negotiation, presentation, and deal closing

• Strategic account growth and development

Soft Skills

Initiative and Proactiveness:

• Proposes ideas to develop client relationships and improve processes

Responsibility for Results:

• Not just "responsible for the process," but drives tasks to completion and measures the outcome

Flexibility and Stress Resistance:

• Able to handle multiple tasks and maintain focus during urgent changes

Communication and Empathy:

• Builds trust and identifies client pain points effectively

Structured Thinking:

• Capable of organizing tasks, setting priorities, and thinking step-by-step

Persistence and Tact:

• Pushes communications forward with firmness and diplomacy

• Competitive salary
• Impactful work on cutting-edge fintech projects
• Latest tech tools to optimize your workflow
• 150 EUR monthly allowance for education, sports, and health
• Paid lunches – recharge with daily meals
• Flexible working hours
• Beautiful office with serene lake views in Pardaugava
• Exceptional company culture – innovation, collaboration, and growth

Apply now and let’s build the future of payments together!